Policy - Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to Defender-Customs ("Company", "we", "our", or "us"). By accessing and using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms and Conditions ("Terms"). This policy governs your use of our website and services and forms a legally binding agreement between you and Defender-Customs. If you do not agree with any part of these Terms, you must discontinue using our website immediately

2. Terms of Service and Product Use

Eligibility and Account Responsibility

Eligibility: You must be at least 18 years old or have the legal capacity to enter into a binding contract to use our website and purchase our products.

Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

Product Descriptions and Customization

Product Information: We strive to provide accurate descriptions of our custom laser etched products. However, we do not warrant that product descriptions or other content on the site are error-free.

Customization: Our products are designed and etched based on the information you provide. Minor variations may occur due to the custom nature of our manufacturing process.

3. Communications Consent and Marketing

By using our website and providing your contact information, you explicitly agree to receive communications from Defender-Customs, which may include text messages, phone calls, and emails. These communications will be sent from time to time and may cover:

Order confirmations and shipping notifications

Service updates and customer support

Limited marketing communications, such as product promotions, special offers, and updates about new products

Consent Requirements:

Opt-In Requirement: By checking the “I agree” box (or similar action) at the time of registration or purchase, you consent to receiving these communications.

Opt-Out Process: You may opt-out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly at.

It is important to note that even if you opt out of marketing messages, you may still receive transactional or service-related communications, which are essential for processing your orders and providing customer support

4. Intellectual Property and Website Content

All content provided on our website, including text, graphics, logos, images, and custom designs, is the property of Defender-Customs or its licensors. Unauthorized use of any content is strictly prohibited. You are granted a limited, non-exclusive license to use the website for personal, non-commercial purposes only. Any reproduction, modification, or distribution of our content without express written permission is prohibited.

5. Limitation of Liability and Disclaimers

Disclaimer of Warranties

Defender-Customs provides its website and products "as is" without any warranties, either expressed or implied. We do not guarantee that the website will be error-free or uninterrupted.

Limitation of Liability

In no event shall Defender-Customs be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. This includes, without limitation, any loss of profits, data, or goodwill.

6. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Defender-Customs operates. Any disputes arising under these Terms will be resolved through binding arbitration in accordance with applicable laws, and you hereby consent to such resolution.

7. Amendments and Modifications

Defender-Customs reserves the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the website following the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review the Terms periodically for updates.

8. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Defender-Customs

Email:[email protected]

Phone:(910) 991-0502

Your use of our website confirms that you have read, understood, and agreed to these Terms and Conditions, including the consent to receive communications as outlined above.